Delivery Policy

1. Service Delivery

Cleanmails provides a digital service for cleaning and validating email lists. Upon successful file upload and initiation of a validation or cleaning process, our service begins immediately.

• Processing: Your list is processed in the background. You can navigate away from the page and track the progress on your "Lists" dashboard.
• Completion: Once the process is complete, the status of your list will be updated to "Completed" on your dashboard.

2. Access to Results

Upon completion of the validation or cleaning process, your results will be available for download directly from your user dashboard.

• Download Format: Results are provided in a downloadable CSV (Comma-Separated Values) file.
• Availability: Your processed lists and their results are stored securely in your account and can be accessed and downloaded at any time, as long as your account is active.

3. No Physical Delivery

As Cleanmails is a purely digital service, no physical products will be shipped or delivered. All services and results are delivered electronically through our web platform.

4. Refund Policy

Due to the immediate, digital, and automated nature of our service, we do not offer refunds once a purchase is made or a validation process has begun. We incur costs for every email processed. All sales are final. We are committed to providing the best possible service and will work with you to resolve any issues you might encounter.

5. Contact Us

If you have any questions about our Delivery Policy or are experiencing issues accessing your results, please contact us at: hello@cleanmails.online